Work Social Listening
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CROWN conducts continuous social listening to identify the signals that shape brand perception, competitive position, and audience behavior. We surface the core insight by distinguishing the underlying problem, the tension surrounding it, and the implications for messaging and strategy.
Our real-time dashboard tracks competitor activity, customer discourse, and emerging issues that may affect brand or business performance. Web scraping and platform-level data collection provide additional context, and reporting is structured to support decision-making across marketing, product, and executive teams.
Our real-time dashboard tracks competitor activity, customer discourse, and emerging issues that may affect brand or business performance. Web scraping and platform-level data collection provide additional context, and reporting is structured to support decision-making across marketing, product, and executive teams.
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